Comments on: Excuses rather than Solutions http://zee2a.wordpress.com/2008/03/05/excuses-rather-than-solutions/ Articles, Freebies, and General Interest Items From the Marketing Gurus at Zee2a.com - where we turn conventional wisdom on it's head! Thu, 27 Aug 2009 05:01:40 +0000 http://wordpress.com/ hourly 1 By: Deb Kolaras http://zee2a.wordpress.com/2008/03/05/excuses-rather-than-solutions/#comment-68 Deb Kolaras Fri, 21 Mar 2008 15:49:28 +0000 http://zee2a.wordpress.com/?p=32#comment-68 Thanks for the blog, Vanessa and citing my gripe. Isn't it a shame that I have more of those types of stories to share than the ones that where a business went above and beyond to keep me as a customer?! Cheers and best wishes, Deb Kolaras Thanks for the blog, Vanessa and citing my gripe. Isn’t it a shame that I have more of those types of stories to share than the ones that where a business went above and beyond to keep me as a customer?!

Cheers and best wishes,

Deb Kolaras

]]> By: AnnaLisa Michalski http://zee2a.wordpress.com/2008/03/05/excuses-rather-than-solutions/#comment-35 AnnaLisa Michalski Thu, 06 Mar 2008 02:40:05 +0000 http://zee2a.wordpress.com/?p=32#comment-35 Wow, what a collection of customer service nightmares. There are shocking--but valuable--lessons here. I appreciate the credit, Vanessa! I'm grateful at least my rotten experience led to discovering you and your blog! Wow, what a collection of customer service nightmares. There are shocking–but valuable–lessons here.

I appreciate the credit, Vanessa! I’m grateful at least my rotten experience led to discovering you and your blog!

]]> By: Matt Keegan http://zee2a.wordpress.com/2008/03/05/excuses-rather-than-solutions/#comment-33 Matt Keegan Wed, 05 Mar 2008 22:34:48 +0000 http://zee2a.wordpress.com/?p=32#comment-33 Thanks for the mention, Vanessa. Lousy customer service is pet peeve of mine, particularly when excuses are given not solutions. Even today I had a minor dealing with this soon-to-be-former web host and it wasn't a pleasant experience. Thanks for the mention, Vanessa. Lousy customer service is pet peeve of mine, particularly when excuses are given not solutions. Even today I had a minor dealing with this soon-to-be-former web host and it wasn’t a pleasant experience.

]]>